Shipping & returns

Shipping

Flat Rs. 200 nationwide. Free above Rs. 5,000. We ship Monday–Saturday within 2 business days of order confirmation. Delivery takes 3–7 business days depending on city.

Cash on delivery

We accept COD. For orders above Rs. 10,000 we may ask for a partial advance to reduce failed deliveries. We confirm every COD order over WhatsApp or phone before dispatch.

Returns

We accept returns on unworn, unwashed items within 7 days of delivery. Email orders@vanilla.pk with your order number and we’ll arrange a pickup. Refunds are processed after the item is returned and inspected.